All agents
Coming soon

Tramitador

Claims

It chases the claim so you do not have to. Motor and home to start with.

Recorded demo

Watch it work.

This is what happens inside the system when you ask for something. Step by step, with example data.

pv.softqs.com · Tramitador
You

Tramitador, how is the claim on the Ibiza going?

Tramitador

Querying your book…

  • A daily review of every open claim
  • Paperwork requested from the client, deadlines watched
  • Handed to a person the moment it leaves the script
  • Allianz1.28403:12
  • Mapfre9603:40
  • AXA1204:05
  • Reale61104:21
Result

Reviewed today, paperwork requested and deadline watched. If it leaves the script, a person takes it.

What it does exactly

Tramitador, how is the claim on the Ibiza going?

It reviews every claim daily, works out what state each one is in and acts according to that state and the response deadlines. It asks the client for the missing paperwork, keeps them informed, and when something unforeseen shows up it hands the file to a human handler. For you it leaves the analytics by claim type.

  • A daily review of every open claim
  • Paperwork requested from the client, deadlines watched
  • Handed to a person the moment it leaves the script

How it does it

  1. 01

    It understands what you ask

    It reads the request in your own language and works out which data it needs and where in the system to go.

  2. 02

    It queries with your permissions

    It enters your database as one more user, with the same limits, and leaves an audit trail of every query.

  3. 03

    It acts and records

    The work happens inside PV: it creates, writes, quotes or downloads. Everything is logged on the right record.

  4. 04

    It calls you when needed

    If something falls outside the rules you set, it stops and asks before going any further.

Where it lives inside PV

This is how it looks in PV

pv.softqs.com · Tramitador

Watch the full video

Tramitador watch it work.

Video in preparation

This is where the real recording goes, with the agent working on a demonstration book.

Want it running in your brokerage?

We will show it to you with your own book, in a 45-minute demo.

Request a demo